Shipping policy

Shipping

Kawa Moka ships within Ghana and the United States of America. We roast and ship multiple times per month depending on demand. Then it enters the hands of the carrier company. We are aiming to add more countries and locations in the near future.

If you type your address incorrectly, and we haven't shipped your product yet, please contact us at shop@kawamoka.com

If you type your address incorrectly, and we've already shipped your product, then you are responsible for retrieving this product or contacting the carrier system directly to re-route the package.

If your package says delivered through the online tracking information, please thoroughly check your address, ask neighbours, and contact the carrier service directly to file a claim.

Please note: customers are responsible for any additional duties, taxes and fees that may incur related to international shipping. The recipient is the importer of record and must comply with all laws and regulations of the destination. Additional charges for customs clearance must be fulfilled by the recipient; Kawa Moka has no control over these charges, nor can Kawa Moka predict what they may be.

Kawa Moka will on occasion offer shipping promotions with customers receiving discounted shipping. These promotions can change without notice.

Shipping policy

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